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Delivery

Delivery methods and charges

At eShop Aura, we aim to provide fast, secure, and reliable delivery services for all orders.

Delivery Methods

  • Standard Home Delivery
  • Cash on Delivery (COD)
  • Nationwide Courier Service
  • Express Delivery (Available in Selected Areas)

Delivery Charges

  • Within City: Starting from Rs. 200
  • Nationwide Delivery: Rs. 250 – Rs. 500 (depending on location & product size)
  • Free Delivery: Available on selected products and special promotions

Estimated Delivery Time

  • Major Cities: 2–4 Working Days
  • Other Areas: 3–7 Working Days

Important Notes

  • Delivery charges may vary based on product weight and delivery location.
  • Customers will receive order confirmation and tracking updates after dispatch.
  • Delays may occur during public holidays or high-order seasons.

For any delivery-related questions, our support team is always ready to assist you.

 

Order tracking

At eShop Aura, we make it easy for customers to track their orders and stay updated on delivery status with this link Track your order

I still have not received my order

If you still have not received your order, please contact our support team with your order number or tracking ID. Our team will check your shipment status and provide you with the latest update as soon as possible.

Please make sure your delivery address and contact details are correct and check any SMS, email, or WhatsApp notifications from the courier service.

We appreciate your patience and thank you for shopping with eShop Aura.

The items received are incorrect or are defective

If you have received an incorrect or defective item, we sincerely apologize for the inconvenience. Please contact our customer support team and share your order number along with clear photos of the received product.

After verification, we will assist you with a replacement, exchange, or suitable solution as quickly as possible. Customer satisfaction is our top priority, and we are committed to resolving the issue promptly.